Through Engage you can access a data model suitable for reporting via a third-party analytics tool, such as Power BI, Qlik or any other software supporting Delta Share, which allows more flexible data exploring. As part of this service, Engage offers a Power BI template containing a set of reports to use with Power BI desktop.
There are a generous number of premade reports in the template file for you to use, but more importantly, you can create graphs and reports yourself. You will have full ownership of the reports you create using the file and may share them as you please.
You can reload the Power BI file at any time you like but the data model that is hosted in the share only updates ones every night.
Power BI desktop can be downloaded from Microsoft here.
Please note that Voyado are not experts or consultants in Power BI and do not provide education or services related to Microsoft Power BI. There are many courses and tips on how to use Power BI on Microsoft’s official learning website.
If you're interested in accessing this feature, contact your Account Manager.
Important about personal data processing
This service processes your Engage data into a data architecture suitable for BI-purposes, meaning processing of your customers personal data. All processing of personal data must be based on a legal basis under the GDPR and the individuals must be informed of the processing activity when the personal data is collected, normally in your applicable privacy policy.
When you load the Power BI file, personal data is stored in the file. Mind that this file is stored locally on your computer if you are using Power BI desktop. Keep the file refreshed when working with the file.
Access your data via Delta Share using the Power BI file
You can either download a Power BI file in the Voyado Engage UI or get it through your contact at Voyado.
When you open this Power BI file, you will be prompted to enter your tenant-id and your bearer token. Your tenant-id is provided in Voyado Engage. To get your bearer token you need to download a text file where you will find it.
The link to download the file is provided by Engage.
Clicking the file opens a Databricks page where you can download your credential file. Note that you only may download the file once.
- Click the button Downdload Credential File to download the file "config.share". Save it on your computer.
- Open the file in a text editor.
- Find the part where is says "bearerToken".
- Copy the part after the colon. Do not include the quotes.
- Use the bearer token when prompted in Power BI.
To learn about how to use the template, read this article.
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