CXP
- Contact overview
- Contact cards with custom data attributes
- Ability to target audiences and save segments based on purchase behavior and contact data.
- Financial, customer base, and communication reports
- Dashboard
- Consent management and data extracts for GDPR compliance
- E-com integration APIs
- Marketing and transactional emails
- Integrated drag and drop visual content editor
- A/B testing for email
- Email preview mode
- Features for marketing and transactional SMS
- Export of data for BI purposes
- Data export for postal send-outs
- Marketing automation with native and external triggers
- Web tracking
- Add-on services for CXP
- Contact data onboarding/monitoring/enrichment via 3rd party services
OMNI
- POS integration APIs
- Engage POS Accelerator (standalone POS window)
- Email confirmation for purchases in physical stores
- Store report
- SMS-in service feature
- Registration forms
LOYALTY AND RETENTION
- Predictive churn and CLV scoring
- RFM scoring
- Reward points and reward vouchers
- Member levels
- Loyalty stamp cards and achievements
- Personal promotions
ONLINE ADS
- Dynamic segment exports to Meta Custom Audiences
- Dynamic segment exports to Google Customer Match
PRODUCT RECOMMENDATIONS
- Drag and drop email module for personal recommendations
- Personal recommendations available via API
SWIPE
- Mobile page that presents an offer with a swipe to redeem.
ELEVATE INTEGRATION*
- Cross product identification
*Requires both VOYADO ENGAGE and VOYADO ELEVATE products.
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