Generic discounts can be a great way to attract new customers, but as your relationship goes on they aren't very likely to result in recurrent purchases. Personal offers, however, are a fantastic tool when building true customer loyalty. Utilize the power of personal offers and create a truly personal experience with a personalized SMS. 

"Your personal offers"

By showing your customer their current personal offers in your marketing SMS you can create the feeling of a 1 on 1 dialogue. This is a great way to drive sales, but also a powerful way to stay relevant and build a personal relationship with each customer.

Adding multichannel promotions to SMS

To add a multichannel promotion to an SMS, do as follows:

  1. In the Content section, click on Personalization and then Multichannel promotions.

  2. Select the promotion you wish to include in the SMS.

    The promotion fields are added to the SMS.

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  3. Delete the fields you don't want displayed, making sure not to delete the code included in the field.

    SMS_editor_-_multi-channel.PNG

  4. The promotion is now added to your SMS! This is how the SMS will look for the recipient.

    Screenshot_2022-06-16_at_14.13.55.png

Read more about multichannel promotions here.

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