The Usage summary overview is an easy way to keep track of all your sent SMS and email messages and the usage of volume services.
Head into the Administration tab in Voyado, click Usage, and you will find the Summary tab covering your User and Volume Services summaries. The numbers are displayed month per month.
How to read the overview
The number of countries connected to your stores.
The number of active stores in your Engagesetup.
The total number of contacts in your Engage setup, including verified and not verified contacts and members.
The number of users with total access to the Engage setup, but not access to the customer support.
The number of users with total access to the Engage setup and customer support.
The number of users with access to specific stores.
The total number of sent email messages, including system send-outs, manual sent, and email messages sent through marketing automation.
The total number of sent SMS messages, including system send-outs, manual send-outs, SMS with mobile Swipes, and SMS messages sent through marketing automation. By clicking Details you will be directed to the Sent SMS overview.
The total number of SMS messages received from contacts via opt-out messages (STOP) or SMS messages in the registration of a new contact via the SMS in function, processed in Engage.
The total number of sent mobile swipe promotions via SMS.
The total number of unique address lookups made through API and/or automated workflows.
The total number of triggered cart events in your Abandoned cart automation workflows. By clicking Details you will get to the Triggered automation overview where you will find a summary of all triggered cart events over a chosen period of time.