Integrity is important to us at Voyado. We want your customers to always feel safe in how their personal data is processed. Therefore, we've made it easy for you to extract anyone's data when needed.
To create a personal data extract, go to Contacts and search for the desired contact.
In the contact overview you can then create a registry extract. It can take up to 30 minutes before the extract is compiled.
When the extract is complete, it's saved under the tab Personal data extract.
All the customer data is saved as a zip archive and can be downloaded from here. The file is exported as a CSV which is easily read in Excel. If you are unsure how to do this, please follow this guide: Loading CSV files in Excel
Under Contacts there is a collection page for all registry extracts that have been created and it is also possible to download registry extracts if there are any.
Read about our general approach to GDPR here.