Engage supports a number of different types of promotions that can be sent or assigned to specific contacts, selections or audiences.
Which type you can use depends on your specific Engage setup. Talk to your Account Manager or send an email to email@example.com if you're interested in using Engage to create and send promotions.
You can create code promotions with the same code for all, unique codes per recipient and date control or let the codes apply until further notice. This type of promotion is usually communicated via a send-out but can also be communicated via an automation. Read more about code promotions here
Multichannel promotions (store and e-com)
You can create and assign multichannel promotions to specific members or all when relevant. These will be visible in the Engage POS Accelerator and in your e-com when such an integration has been made and offers can be redeemed from the cash window. Read more about multichannel promotions here
This is an offer form that today is primarily communicated via SMS, either via manual send-outs or via automation. One communicates a link that leads to a designed mobile page that presents the actual offer with a swipe to redeem. Manual handling in cash register is required. Read more about mobile swipes here
Vouchers are handled manually and, depending on how your model is set up, you either empty all earned points and translate into the corresponding monetary value or sum up points based on a step model and then send out vouchers with fixed amounts. Read more about vouchers here.