Introduction to reports

The standard reports in Voyado give you access to data that can help you get an understanding of your customers' activities.

The results in the reports give you insights about your current situation and where there is potential for improvement. To process and perform deeper analysis, it is possible to export customized data to Excel via the Voyado export module.

Filters

Most reports can be filtered by time and segmented and broken down into categories such as articles and prices. The reports only show the data that the logged-in administrator has access to. A local administrator can therefore only see contacts and purchase data that belongs to their store(s) regarding the customer’s preferred store.

Calculation

All reports are run once every 24 hours, at night. This also applies to the calculation of target group data, which means that the result for a newly created target group is available the following day. The result per report can always be exported to Excel for further processing.

Pin stats to your dashboard 

We can attach the key figures that are particularly important for you to your start page, so that you can keep track of how you stand with regards to your goals. Contact support or your Customer Success Manager for assistance.

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