Read the different states of an automation

An automation can have different states—from draft to archived—depending on your current settings for it.

From 'draft' to 'archived'

This is the starting point for any new automation that hasn't been activated. In this state you can iterate several times in your automation, while figuring out the best way to communicate with your contacts.

This is an active automation where customers continuously enter and pass through different activities depending on the criteria, time delays, splits and triggers you have defined.

This is a deactivated automation, and it won't allow any new customers to enter. However, the customers that have already entered before deactivation, will be allowed to finish the automation.

This automation has been terminated and archived. No new contacts will be allowed to enter or finish the automation.

Was this article helpful?
0 out of 0 found this helpful



Article is closed for comments.