It's not unusual that a new store opens, and then you most likely want to add it in Engage to allow your customers to be linked to a recruited-in store or current store.
How to add a store:
1. Go to Administration, click Stores and again Stores.
2. Once on the Stores page, click Create store in the upper right corner.
3. Fill in the fields needed. The required fields are Store, Time zone and External ID. For Store just use the same field that's shown on the Store page where you started from.
External ID is shown on the receipt and connects to the recruited-at or regular store. (The External ID is your store ID usually found in your ERP system.)
Ensure the Active box is checked and then click Save.