How to find a specific contact

Searching for a specific contact needs to be both quick and easy - especially if you are a Customer Service Agent with a dissatisfied customer on the phone. In Voyado we've made it easy to combine different criteria to narrow down the search and find the right person quickly.

Go to Contacts in the main menu, click on Find contact and search for a specific contact by filling in the contact information you have received from the customer. You will be presented with a list of the contacts (both verified and unverified) that match your search. You can easily narrow down the search results by filling in more information when you get it from the customer.

Ska_rmavbild_2020-04-17_kl._17.28.38.png

Extended search

Use the extended search to get more search options. 

Ska_rmavbild_2020-04-17_kl._17.13.07.png

 

Was this article helpful?
0 out of 1 found this helpful

Comments

0 comments

Please sign in to leave a comment.