Site settings for Onsite Messaging

The Onsite Messaging scripts implemented on your website call the platform to check if a campaign should be shown. For a campaign to be shown, the site, campaign and targeting settings chosen must all be fulfilled. This article introduces you to the site settings.

Whether you have just one website in one language or multiple websites in many languages, the site settings need to be implemented and up to date for the onsite services to work.

There are multiple scenarios to address when it comes to websites, localization, markets, domains, and URL patterns, and most (if not all) of them can be solved using the site settings.

The most basic scenario is a website with only one top domain, one market and one language, such as “” in the UK, in English.

Other common scenarios are multiple markets and languages handled by:

  • Different top domains, for example, “”, “”, “”.
  • The same top domain, but with language/markets URL parameters, like “”, “”, “ourbrand/fr/”, and so on.

Less common, and slightly more complicated, are scenarios with multiple markets in the same top domain, without any URL parameters showing which market/language the visitor is on. It’s important to remember that pinpointing the correct site settings is not only about showing users campaigns in the appropriate language. Factors like currency, integrity legislation/consents, and such may also be different between countries or markets that share the same language.

There are different sections with different site settings, and here we'll focus on two of these: general settings and widget settings.

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