BigCommerce is an e-commerce platform that provides software as a service services to retailers. The company's platform includes online store creation, search engine optimization, hosting, and marketing and security for small to Enterprise-sized businesses.
The Engage app for BigCommerce offers a range of functionality, including:
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Keeping your customers (contacts) in sync between Engage and BigCommerce
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Enabling several types of transactional communication sent out from Engage
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Sending customer's orders to Engage to allow segmentation and BI insights
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Viewing a customer's vouchers, promotions, current point balance and member level
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Assigning vouchers and promotions in Engage to be used in BigCommerce
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Redeeming of promotions and vouchers through the BigCommerce-Engage connection
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Identifying customers arriving in BigCommerce by a personalised link, such as in an Engage send-out
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Setting up abandoned cart actions in Engage to reduce lost sales
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Keeping track of a customer's products of interest (those items the customer viewed most often)
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Migrating (importing) customers and their orders into Engage from the BigCommerce app
The full documentation for the BigCommerce integration can be found here.
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