About the BigCommerce integration

BigCommerce is an e-commerce platform that provides software as a service services to retailers. The company's platform includes online store creation, search engine optimization, hosting, and marketing and security for small to Enterprise-sized businesses.
The Engage app for BigCommerce offers a range of functionality, including:
  • Keeping your customers (contacts) in sync between Engage and BigCommerce
  • Enabling several types of transactional communication sent out from Engage
  • Sending customer's orders to Engage to allow segmentation and BI insights
  • Viewing a customer's vouchers, promotions, current point balance and member level
  • Assigning vouchers and promotions in Engage to be used in BigCommerce
  • Redeeming of promotions and vouchers through the BigCommerce-Engage connection
  • Identifying customers arriving in BigCommerce by a personalised link, such as in an Engage send-out
  • Setting up abandoned cart actions in Engage to reduce lost sales
  • Keeping track of a customer's products of interest (those items the customer viewed most often)
  • Migrating (importing) customers and their orders into Engage from the BigCommerce app

The full documentation for the BigCommerce integration can be found here.

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