Deprecated reports and where to find the numbers

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During the last year and a half, we’ve been adding new reports to Voyado Engage. We’ve also developed the possibility to enjoy BI flexibility in an easy and customizable way. Now we’re saying goodbye to some of the old reports.

This article is all about the reports that will be deprecated in September 2023 and where you can find the numbers from now on.

Why is this necessary?

One of the biggest problems in all BI environments is that reports are added as more data points and KPIs are made available, while few (if any) are deleted. This makes it hard to find what you’re looking for—and nearly impossible to get a good overview. Therefore, we’re replacing the old reports with new ones that are customized for the main use-cases that you, our customers, have provided for us:

• Campaign follow-up with revenue attribution.
• Store report to keep track on recruitment and revenue at your different customer touchpoints.
• Customizable dashboard to help you build a first page in Engage that lets you keep an eye on things.
• Customer life cycle audiences to see how many active, passive, and returning customers you have.

We’ll continue to develop these new reports and understand that you might have special needs of KPIs or capabilities that we, going forward, must address. We therefore invite you to stay in touch with us and help us to make Engage even better.

Which reports will be deprecated, and what will replace them?

In the table below, we’ve listed all deprecated reports and where to turn in the future to find the right statistics (by subcategory on the Reports tab in Engage).

To facilitate the transition even more, we've set up some example cases to guide you further. Check out this article.